Syntiro Associates Expertise
Samantha Wilson PIEMA
Founder and Managing Director
With an academic background in environmental and sustainability management, health, safety and wellbeing, social psychology and inter-personal communications, Sam founded Syntiro Associates in 2009.
Sam has a 100% proven track record in taking clients through to successful ISO 20121, ISO 14001, ISO 9001 and ISO 45001 certification through the use of an Integrated Management System (IMS).
In a pioneering 16 year track record in developing sustainability in the creative and events sectors, Sam has worked with RPM, Brands at Work and George P. Johnson to enable them to meet event sustainability requirements; project managed the installation of an ISO 20121 management system across key competition venues for the London Olympic and Paralympic Games; worked with DRPG to be the first event agency worldwide to achieve ISO 20121 and 14001 certification; took Stagestruck through to successful ISO 9001, ISO 45001, ISO 20121 and ISO 14001 certification, supported the executive team at ExCel to gain ISO 20121 and ISO 14001 certification; and helped AEG Presents to win the multi-million Hyde Park tender. Sam has also worked with M&C Saatchi and Havas to achieve ISO 14001 and ISO 45001 certification and supported Havas London to prepare for and achieve B Corp Certification.
In 2024 Sam was made an EVCOM Fellow. The EVCOM Fellowship Awards recognise and reward outstanding contributions to the communication industry, with fellows including Naga Munchetty, Hugh Bonneville, John Simpson CBE, Baroness Martha Lane Fox, Lord Attenborough CBE, Bob Geldof KBE, Sir Trevor MacDonald, Dame Anita Roddick, Lord Michael Grade and Baroness Tanni Grey-Thompson.
Sam is a pioneer in Sustainability education, having been university module leader in ISO 20121 at the University of Sussex and developed a 26-week module in sustainability used by a number of universities to engage students in sustainability management. Sam has chaired the Impartiality Committee for an international certification body, presented the China CSR Awards in Beijing and has been a mentor and supporter of the EVCOM Clarion Awards over a number of years. She is the author of numerous industry articles relating to sustainability and environmental management.
Sam oversees the quality of delivery of all Syntiro Associates projects, conducts initial agency audits, shapes Syntiro recommendations on sustainability strategy, leads and facilitates workshops, and develops and delivers specific elements of work, including training.
Associates
Richard Packer MSc, PIEMA, PTLLS, CertNCRQ
Senior Project Consultant
With over 15 years’ experience in sustainability, environmental and quality consultancy, assisting global organisations to improve their performance and achieve a range of ISO certifications, including ISO 14001, ISO 20121, ISO 45001, and ISO 9001, Rick provides professional sustainability support for worldwide organisations, agencies and events.
In particular, Rick supports internal audits and explores ways to optimise strategic opportunities, supports negotiations with certification bodies to leverage benefits, conducts initial reviews and workshops, develops operational controls to ensure maximum integration, effectiveness and efficiency and supports the global rollout of programmes.
Peter Chung MSc, PgDip
Consultant and Lead Auditor
Peter Chung is a highly experienced consultant and UKAS and ANAB approved Lead Auditor in ISO 9001, ISO 14001 and ISO 45001 and works with clients worldwide. Peter’s qualifications include Masters (MSc) Degree in Environmental Management, PG Diploma in H&S and Waste Management, NEBOSH General Certificate, IEMA Approved Principle Auditor. Peter has provided delivery of accredited CIEH and IEMA training courses.
Peter undertakes internal audits for Syntiro clients, ensuring they receive the very best support to pave the way for a smooth certification audit. Peter also supports the strategic development of the IMS and develops programmes to ensure the system aligns with brand purpose and meets all intended outcomes.
Divya Morjaria LLB (Hons), BVC
Lead Information Security and Business Continuity Consultant
Divya has worked as part of the Syntiro team for four years and has received outstanding feedback from all clients. She is a versatile and flexible individual, possessing strong transferable skills with the drive to be challenged and the resulting aim to succeed.
Experienced with ISO 22301, ISO 27001 and ISO 9001 implementation and auditing, Divya is currently studying the new ISO 42001 in AI Management, Highly developed skills in researching and implementing new systems within various sectors ranging from creative to healthcare to travel industries.
Lorna Lenihan Grad IOSH, MIIRSM RSP
Lead Health and Safety Consultant
Lorna is a highly recommended safety consultant with over 12 years’ experience. Lorna is brilliant at bringing the ‘human touch’ to Fire & Safety and excels at simplifying complex legislation for end users. She builds relationships quickly and continually develops her skills and expertise to enable a best-in-class service to Syntiro clients.
Lorna helps Syntiro clients develop pragmatic, user-friendly health and safety policies and procedures and undertakes fire and general risk assessments to ensure clients are compliant and meet industry best practice. An experienced workshop facilitator, Lorna delivers general health and safety training for Syntiro Clients as well as specialist training, including Fire Marshal, Working at Height and COSHH (Control of Substances Hazardous to Health).
Stephen Lowndes BEng (Hons) MSc CEng MCIBSE MEI
Lead Energy and Carbon Consultant
Stephen has years’ of experience in carbon and energy management for public and private sector clients. Stephen has worked with Syntiro for Havas, M&C Saatchi, Hearst Magazines and other media clients, helping them achieve compliance with ESOS (Energy Savings Opportunities Scheme) and SECR (Streamlined Energy and Carbon Reporting) requirements and enabling them to set carbon targets against a net-zero timeline.
Stephen works with the United Kingdom Accreditation Services (UKAS) as Technical Consultant for the ISO 50001 Energy Management Standard, providing consultancy services to clients on achieving ISO compliant delivery programs. He is a Registered Professional Energy Consultant (EI), Certified Measurement and Verification Professional (CMVP), registered ESOS Lead Assessor and member of the UK Association of Energy Engineers.
Abigael Brain BA (Hons)
Sustainability Consultant
Abigael Brain graduated with a First-Class Honours degree in event management from the University of Sussex. She undertook a 26-week third year module in ISO 20121 taught by Sam Wilson and was awarded a first in this module alongside writing a dissertation focussing on CSR (Corporate Social Responsibility) which was also awarded a first. She has five years of experience in project management, predominantly within the charity sector and music industry, as well as running events independently.
Abigael has worked for Syntiro for two years specialising in developing event sustainability solutions and excels in ensuring these are easy to use and deliver tangible outcomes for clients. She also assists in the creation of SEMS (Sustainable Event Management System) documentation and supports project administration working for clients such as AEG Presents, Marble and RPM.
Andy Young
H&S, Environment and Quality Consultant
Andy is both brilliant to work with and highly skilled at installing user-friendly mechanisms to effect cultural change. He has an in-depth knowledge of Health & Safety, Environmental and Quality issues, including the development and successful running of ISO 14001, ISO 9001 and ISO 45001 management systems.
Andy works with the Syntiro team to bring clarity to strategic purpose and develop the initiatives that are required to ensure successful engagement, delivery and rollout. He is also an accredited Lead Auditor and undertakes internal audits and site inspections to ensure Syntiro Clients maintain their best-in-class status.
Fiona Oxley
Specialist Consultant
Fiona Oxley is Syntiro’s specialist DSE (Display Screen Equipment) consultant. Fiona has over 20 years of experience in the DSE field undertaking assessments and the analysis of DSE related data in order to enhance employee wellbeing, increase work productivity, comply with regulations and reduce the risk of musculoskeletal injury, potential claims and lost work time.
Originally trained through Capita Symonds, Fiona has been working for Syntiro since 2014. Fiona uses her considerable experiences and skills to carry out the assessments of those with specific diagnosed conditions, to train internal assessors and oversee the DSE assessment process, in an efficient, informative and nurturing manner.
Georgia Harrison BA (Hons)
Project Manager
Georgia is a sustainability professional who graduated with a First-Class degree in the field. Since then, Georgia has completed several courses gaining qualifications in Project Management and Sustainable Event Management. Currently working as a Project Manager while also supporting the consultancy team, Georgia combines a practical project oversight with a sustainability-led mindset.
This cross-cutting experience has given Georgia a strong foundation in both strategy and delivery. Most recently, Georgia completed a University of Cambridge course for Sustainable Leadership. This course was centred around ISO 37000: Governance of Organisations, which she is looking forward to applying into her work to help drive responsible, purpose-driven outcomes.
Bella Teat BA (Hons)
Project Manager
Bella’s background is in the arts and theatre, and she brings this creative approach to project management. She completed her bachelors degree in English Literature and Language whilst living and working abroad in Paris, France.
Bella’s personal interest in climate change and its impact upon sociopolitics brought her to the world of sustainability. Bella helps to develop and deliver Syntiro’s projects, ensuring that they run to time and to budget. With an Agile, collaborative and process-driven approach, Bella is prepared for anything and will manage any curveballs that arise.
The service Syntiro gives us is super and I could not praise Sam and her team enough. Sam is exceptionally knowledgeable, strong and unbiased and provides the kind of specialist support that is very difficult to source in-house. I talk about her internally as ‘our guru.’ Sam’s passion, knowledge and enthusiasm are very important; she understands our culture and knows when to push and pull to keep us ahead of the game.
Kerry Celino,Group Operations Director, M&C Saatchi
We need someone corralling us and telling us how to approach it all. Sam does that. She gets the creativity, she gets us through ISOs, H&S and environment standards, she sources and provides H&S professionals; helps us on audits, risk assessments and on all policies. We are her biggest, biggest fans!
Su Millar,Building Services Director and Joe Nettleton, Head of Facilities
Sam has been invaluable to Stagestruck for helping us to understand the terrain we were moving in to, in aligning our systems and procedures to meet with the requirements, to execute the plan and ensure we maintain focus and continue to plan with regards to ISO 20121. We are very proud of our zero observations and non-conformities and Sam has been key in helping us achieve this.
Ben Waller,Operations Director, Stagestruck
We simply could not have done it without them. They continue to be our hand-holding ISO 14001 and ISO 20121 partner and I trust them completely to keep us at the very forefront of excellence in event sustainability.
Dale Parmenter,CEO, DRPG
Sam has worked with our Sustainability team towards achieving our certification to ISO 20121 and ISO 14001. Her professionalism and in-depth knowledge of the standards and certification process has helped the team no end and her calm and consultative approach makes her a pleasure to work with.
James Mark,ExCeL London
A fabulous job in accompanying First Protocol in the preparation and implementation of ISO 20121. Their passion about sustainability and events is obvious and their understanding of our business, together with a very focused and pragmatic approach of the requirements of the standard made all the difference.
Mélanie Delaplanche,First Protocol, Sustainability Manager
Woodhouse worked with Sam to achieve our ISO 20121 Certification on a tight timeline and was able to get cooperation from all our employees no matter their experience and tenure. I can recommend their practical no-nonsense approach to sustainability.
Tony Marsh,Managing Director, L H Woodhouse & Co Ltd
Sam is genuinely person-centred whilst also being able to engage with high-level material. This is a rare combination of talents. She has an astounding work ethic and is also a very creative individual who is able to think outside the box in terms of offering services and solutions.
Jon Stewart,Course Leader, BIMM
Syntiro Associates
hello@syntiroassociates.com
0203 589 8047
Syntiro Associates
hello@syntiroassociates.com
0203 589 8047