Syntiro Associates Services
Management Systems & Certifications
International Standards offer a robust framework of continual improvement hallmarked by the acronym Plan Do Check Act. Certification is often required in order for agencies to be eligible for pitch lists, to win tenders and to offer clients the assurance that risks will be managed effectively and value will be added to the services they receive.
ISO’s do not have to be onerous or complicated. This is a myth. The skill lies in ensuring the ISO is adopted in a way that drives benefits to your business and engages everyone from CEO to apprentice. This requires knowledge, experience and a creative mind. Done well, the process can revolutionise strategy, energise your team and ensure your brand purpose becomes a tangible reality.
All ISO’s follow the same higher level 10-point strategy, meaning they can be integrated into one business system (as required), eliminating initiative fatigue, increasing efficiency and reducing cost.
Syntiro specialises in: ISO 9001 (Quality); ISO 14001 (Environment); ISO 20121 (Event Sustainability); ISO 50001 (Energy); ISO 27001 (Information Security); and ISO 45001 (Occupational Health and Safety).
Put simply, the process includes undertaking an analysis of hot spots (significant risks and opportunities), the development of plans, targets and operational controls to address these hot spots, and the periodic evaluation of performance to determine what you need to focus on next. We also map across to the key UN Sustainable Development Goals that align with your identified plans as these are often the areas where you can make the most impact.
Our integrated approach means you benefit from specific expertise as and when you need it, such as carbon footprint analysis, performance reporting, training, tender support, hands-on event sustainability management, and marketing and communications.
ISO 14001 Environmental Management
ISO 20121 Event Sustainability Management
The service Syntiro gives us is super and I could not praise Sam and her team enough. Sam is exceptionally knowledgeable, strong and unbiased and provides the kind of specialist support that is very difficult to source in-house. I talk about her internally as ‘our guru.’ Sam’s passion, knowledge and enthusiasm are very important; she understands our culture and knows when to push and pull to keep us ahead of the game.
We need someone corralling us and telling us how to approach it all. Sam does that. She gets the creativity, she gets us through ISOs, H&S and environment standards, she sources and provides H&S professionals; helps us on audits, risk assessments and on all policies. We are her biggest, biggest fans!
Sam has been invaluable to Stagestruck for helping us to understand the terrain we were moving in to, in aligning our systems and procedures to meet with the requirements, to execute the plan and ensure we maintain focus and continue to plan with regards to ISO 20121. We are very proud of our zero observations and non-conformities and Sam has been key in helping us achieve this.
We simply could not have done it without them. They continue to be our hand-holding ISO 14001 and ISO 20121 partner and I trust them completely to keep us at the very forefront of excellence in event sustainability.
Sam has worked with our Sustainability team towards achieving our certification to ISO 20121 and ISO 14001. Her professionalism and in-depth knowledge of the standards and certification process has helped the team no end and her calm and consultative approach makes her a pleasure to work with.
A fabulous job in accompanying First Protocol in the preparation and implementation of ISO 20121. Their passion about sustainability and events is obvious and their understanding of our business, together with a very focused and pragmatic approach of the requirements of the standard made all the difference.
Woodhouse worked with Sam to achieve our ISO 20121 Certification on a tight timeline and was able to get cooperation from all our employees no matter their experience and tenure. I can recommend their practical no-nonsense approach to sustainability.
Sam is genuinely person-centred whilst also being able to engage with high-level material. This is a rare combination of talents. She has an astounding work ethic and is also a very creative individual who is able to think outside the box in terms of offering services and solutions.